Would You Like A Foot To Go With Your Mouth
(Note: I’m a customer and overhear this exchange while waiting in line.)
Barista: “Here’s your change… have a nice day.”
Customer: “You know, you haven’t smiled once.”
Barista: “Sorry.”
Customer: “I’m so sick of the attitude of people in the service industry! Is it so hard to give your customers a smile as you’re pouring water through beans? You all are so arrogant, it makes me sick!”
Barista:*eyes begin to well up*
Customer: “Why aren’t you smiling?!”
Barista: “…because my father died last night.”
(At this point, you could hear a pin drop. The customer is literally glared out of the shop, forgetting her coffee.)
Saturday, June 13, 2009
More Than One Foot
Over at (The Customer is) Not Always Right, they titled this one:
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