Customer Service II

My work in addictions only confirms what the following worker found as posted on (The Customer is) Not Always Right.

(I work in healthcare and am talking to a man in his fifties who is having angina for the first time.)

Me: “You haven’t had a heart attack, but this pain is probably coming from your heart.”

Man: “But I’m only 50-something and there are no heart problems in my family. Why would that be?”

Me: “You smoke 30 a day and drink 2 cartons beer a week. That’s not good for your heart. You should think about cutting down.”

Man: ”I’m sick of you people telling me that bulls***! It’s a scientifically proven fact that smoking makes your arteries smaller, and drinking makes them bigger! If I keep drinking AND smoking, I’ll be fine!”

Me: ”That’s not at all how it works, but I see I’m not going to change your mind. You’ll be going upstairs soon.”

Man: “I want to go out for a smoke!”

Me: “That’s really not a good idea…”

Man: “What would you know?!”

Me:*gives up*